procedure:
1 Power the unit off. Press and hold the "Power Button" till the "Device Option menu appears.
2 Click "Power Off" and select "OK"
3 Once the unit has been turned off. Press and hold the "back" button(silver tone button) and "power" button simultaneously for eight seconds.
4 When the Android Icon and warning triangle appear , press the "back" button )silver tone button) once.
5 The Android recovery screen will appear. The "Home/Menu" button will allow you to scroll up and down.
6 Press the Home/Menu button to scroll to "Wipe Data/Factory Reset" Then press the "back" button
7 On the next screen Scroll to "yes-delete all user data" Press the "back" button.
8 On the next screen Choose "reboot system now" and Press the "back" button.
9 You will now be able to access the tablet.
done...
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